How it works
Care that starts online and stays with you.
Aldwyn is built around a simple idea: a licensed provider should make every medical decision, and the rest should be as easy as possible. Here’s what the process looks like from start to finish.
Complete your medical intake
You’ll answer questions about your weight history, health conditions, medications, allergies, and goals, and complete a safety screening. There’s no appointment to book and nothing to pay yet.
- Takes about 10 minutes
- You can save and finish later
- We confirm we’re licensed in your state before you continue
A licensed provider reviews everything
A provider licensed in your state reviews your intake and medical history. Depending on your answers and your state’s rules, they may message you with follow-up questions, ask for recent labs, or schedule a quick video visit.
If treatment isn’t safe or appropriate for you, they’ll tell you, and you won’t be charged. Providers make these decisions independently; no one at Aldwyn influences them.
Treatment arrives, if prescribed
If your provider writes a prescription, it’s sent to a licensed US pharmacy, which ships your medication in insulated packaging with everything you need to get started. You’ll receive the pharmacy’s name and license details with your order.
Monthly check-ins keep it on track
Each month, your care team checks in on side effects, progress, and any changes in your health. Your provider adjusts your dose as needed, and you can message the team anytime between visits.
Good to know
A few things people ask up front
Do I pay to find out if I qualify?
No. The intake and the provider’s review are free. You’re only charged after a provider approves a prescription.
Will I speak to a real provider?
Yes. A licensed provider reviews your case and is responsible for your care. Depending on your state and history, that may include a video or phone visit.
How long until I start?
Most reviews happen within one to two business days. If labs or a visit are needed, it can take a little longer.
What if I have questions later?
Message your care team anytime from your account, or email support@aldwynhealth.com.